ABOUT US
The Community Council of the Rio Grande Valley in partnership with Texas Information and Referral Network provides information and referral services through the program
“2-1-1 Texas”. “2-1-1 Texas” is a resource and information center that connects people with community, health and disaster services through a free, 24/7 free and confidential phone service and searchable online website www.211texas.org 2-1-1 serves the entire population of the Cameron, Hidalgo, Starr and Willacy counties.
Every hour of every day, someone in searches for services, from substance abuse treatment to care for a child or aging parent, food, housing or financial assistance. By dialing 2-1-1, clients are linked to a live highly-trained Information & Referral Specialist who will help them navigate resources by assessing their needs and then matching them to the best and closest resource in their community.
Single window:
211 provide a one-access point to a community’s full range of social, health and government services.
Targeted help:
211 specialists are trained to draw out necessary information, understand the problem and find the best way to help.
A personal touch:
211 calls are answered by live operators, not voice-mail. Callers can explain their situation in their own words.
Multilingual:
211 have multilingual capacity, an important asset in a diverse society.
Around-the-clock access: By dialing 2-1-1 24/7 or by visiting www.211texas.org
Address:
P O Box 182
Weslaco, TX 78599
Main Phone:
2-1-1
Alternate Phone:
(956)447-4636
Fax:
(956)447-2730
Toll-free:
(877)541-7905
E-mail:
jobs@ccrgv.org